Terms of service.

EdCovate’s Terms and Conditions

Effective Date: January 18, 2025

We are EdCovate, LLC, doing business as EdCovate ("Company," "we," "us," "our"), a company registered in Georgia at 1700 Northside Drive NW Suite A7 #1545, Atlanta, GA 30318. We operate the website http://www.edcovate.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

EdCovate is a support service dedicated to empowering families and educators to navigate the education system. We offer personalized coaching, resources, and advocacy to help parents and teachers create inclusive, thriving learning environments. Our mission is to bridge the gap between home and school, ensuring every student receives the support they need to succeed.

You can contact us by phone at 706-489-9227, by email at princess@edcovate.com, or by mail to 1700 Northside Drive NW Suite A7 #1545, Atlanta, GA 30318, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and EdCovate, LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

Legal Compliance

FERPA (Family Educational Rights and Privacy Act): We comply with FERPA to protect the privacy of student education records and ensure that personal information is kept confidential.
Individuals with Disabilities Education Act (IDEA): We adhere to IDEA, ensuring that students with disabilities receive a free appropriate public education (FAPE) in the least restrictive environment.
Children’s Online Privacy Protection Act (COPPA): If we collect personal information from children under 13, we will obtain verifiable parental consent and maintain a clear privacy policy in accordance with COPPA.
State-Specific Education Laws: We comply with relevant state regulations related to special education and student rights in the jurisdictions where we operate.
Data Privacy and Security Regulations (GDPR, CCPA): We comply with data privacy laws like the GDPR and CCPA, ensuring that personal data is stored securely and that users are informed about how their data is collected, used, and stored.
Consumer Protection Laws: We comply with applicable consumer protection laws by providing clear service descriptions, transparent pricing, and fair advertising. Mechanisms for dispute resolution are offered.

2. INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use only.

Your Use of Our Services Subject to your compliance with these Legal Terms, including the "Prohibited Activities" section below, we grant you a non-exclusive, non-transferable, revocable license to:

Access the Services; and
Download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use.

No part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to princess@edcovate.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your Submissions By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload. By sending us Submissions through any part of the Services, you:

Confirm that you have read and agree with our "Prohibited Activities" section;
Waive any and all moral rights to any such Submission;
Warrant that any such Submission is original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
Warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of this section, any third party’s intellectual property rights, or applicable law.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

You have the legal capacity and you agree to comply with these Legal Terms;
You are not a minor in the jurisdiction in which you reside;
You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise;
You will not use the Services for any illegal or unauthorized purpose; and
Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. PURCHASES AND PAYMENT

We accept the following forms of payment:

Visa
Mastercard
American Express
Discover
PayPal
Cash App
Venmo

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same payment method,and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

POLICY All sales are final, and no refunds will be issued.
PROHIBITED ACTIVITIES You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us.

Prohibited activities include but are not limited to:

Using the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
Advertising or offering goods/services unrelated to the educational services provided by EdCovate.
Selling, transferring, or sharing user profiles without proper authorization.
Posting or sharing inappropriate content that is abusive, discriminatory, defamatory, offensive, or otherwise harmful.
Collecting, sharing, or distributing personal data of other users without consent, including sensitive educational or medical information.
Creating false identities or impersonating another individual, including other clients, staff, or partners.
Attempting to gain unauthorized access to any part of the platform, client accounts, or confidential information.
Engaging in malicious activities such as spamming, phishing, or introducing malware, viruses, or other harmful software.
Providing false information or engaging in fraudulent actions related to the services or payment for services.
Engaging in activities that violate local, state, or federal educational or privacy laws, including special education regulations.
Disrupting or interfering with the normal operation of the platform, including any efforts to bypass security protocols.

USER-GENERATED CONTRIBUTIONS The Services do not allow users to submit or post content.

CONTRIBUTION LICENSE You and the Services agree that we may access, store, process, and use any information and personal data that you provide, as well as your choices (including settings). By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

GUIDELINES FOR REVIEWS We may provide areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria:

You should have firsthand experience with the person/entity being reviewed.
Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language.
Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.
Your reviews should not contain references to illegal activity.
You should not be affiliated with competitors if posting negative reviews.
You should not make any conclusions as to the legality of conduct.
You may not post any false or misleading statements.
You may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews at our sole discretion. We have no obligation to screen or delete reviews, even if they are considered objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our opinions or those of our affiliates or partners. We do not assume liability for any reviews or claims resulting from any reviews.

ADDITIONAL PROHIBITED ACTIVITIES As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us or other users, especially in attempts to learn sensitive account information such as passwords.
Circumvent, disable, or interfere with security-related features of the Services, including features that prevent copying of any Content.
Disparage, tarnish, or otherwise harm us or the Services, in our opinion.
Use any information obtained from the Services to harass, abuse, or harm another person.
Misuse our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages.
Delete copyright or other proprietary rights notices from any Content.
Impersonate another user or person, or use the username of another user.
Upload or transmit any material that acts as a passive or active information collection mechanism (e.g., spyware, cookies).
Interfere with or disrupt the Services or networks connected to the Services.
Harass, annoy, intimidate, or threaten our employees or agents providing the Services.
Attempt to bypass measures designed to prevent or restrict access to the Services.
Copy or adapt the Services' software, including Flash, PHP, HTML, JavaScript, or other code.
Decipher, decompile, disassemble, or reverse engineer any software making up the Services.
Use unauthorized scripts or automated systems to access the Services.
Use a purchasing agent to make purchases on the Services.
Collect usernames or email addresses for sending unsolicited emails or creating accounts under false pretenses.

Violation of any of these prohibited activities may result in the suspension or termination of your access to the Services.

5. POLICY All sales are final, and no refunds will be issued.

6. PROHIBITED ACTIVITIES You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us.

Prohibited activities include but are not limited to:

Using the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
Advertising or offering goods/services unrelated to the educational services provided by EdCovate.
Selling, transferring, or sharing user profiles without proper authorization.
Posting or sharing inappropriate content that is abusive, discriminatory, defamatory, offensive, or otherwise harmful.
Collecting, sharing, or distributing personal data of other users without consent, including sensitive educational or medical information.
Creating false identities or impersonating another individual, including other clients, staff, or partners.
Attempting to gain unauthorized access to any part of the platform, client accounts, or confidential information.
Engaging in malicious activities such as spamming, phishing, or introducing malware, viruses, or other harmful software.
Providing false information or engaging in fraudulent actions related to the services or payment for services.
Engaging in activities that violate local, state, or federal educational or privacy laws, including special education regulations.
Disrupting or interfering with the normal operation of the platform, including any efforts to bypass security protocols.

7. USER-GENERATED CONTRIBUTIONS The Services do not allow users to submit or post content.

8. CONTRIBUTION LICENSE You and the Services agree that we may access, store, process, and use any information and personal data that you provide, as well as your choices (including settings). By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

9. GUIDELINES FOR REVIEWS We may provide areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria:

You should have firsthand experience with the person/entity being reviewed.
Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language.
Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.
Your reviews should not contain references to illegal activity.
You should not be affiliated with competitors if posting negative reviews.
You should not make any conclusions as to the legality of conduct.
You may not post any false or misleading statements.
You may not organize a campaign encouraging others to post reviews, whether positive or negative.

10. PROHIBITED CONDUCT As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us or other users, especially in attempts to learn sensitive account information such as passwords.
Circumvent, disable, or interfere with security-related features of the Services, including features that prevent copying of any Content.
Disparage, tarnish, or otherwise harm us or the Services, in our opinion.
Use any information obtained from the Services to harass, abuse, or harm another person.
Misuse our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages.
Delete copyright or other proprietary rights notices from any Content.
Impersonate another user or person, or use the username of another user.
Upload or transmit any material that acts as a passive or active information collection mechanism (e.g., spyware, cookies).
Interfere with or disrupt the Services or networks connected to the Services.
Harass, annoy, intimidate, or threaten our employees or agents providing the Services.
Attempt to bypass measures designed to prevent or restrict access to the Services.
Copy or adapt the Services' software, including Flash, PHP, HTML, JavaScript, or other code.
Decipher, decompile, disassemble, or reverse engineer any software making up the Services.
Use unauthorized scripts or automated systems to access the Services.
Use a purchasing agent to make purchases on the Services.
Collect usernames or email addresses for sending unsolicited emails or creating accounts under false pretenses.

Violation of any of these prohibited activities may result in the suspension or termination of your access to the Services.

11. SERVICES MANAGEMENT We reserve the right, but not the obligation, to:

Monitor the Services for violations of these Legal Terms.
Take appropriate legal action against anyone who violates the law or these Legal Terms, including reporting such users to law enforcement authorities.
Refuse, restrict access to, limit the availability of, or disable any of your Contributions or any portion thereof.
Remove files and content that are excessive in size or burdensome to our systems.
Manage the Services in a manner designed to protect our rights and property and to ensure proper functionality.

12. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

13. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services.
We also reserve the right to modify or discontinue all or part of the Services without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

14. GOVERNING LAW
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Georgia applicable to agreements made and to be entirely performed within the State of Georgia, without regard to its conflict of law principles.

15. DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.
The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the American Arbitration Association (AAA) website. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules.
If such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses.
The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Lamar County, Georgia. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

16. CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

17. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

18. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFIT, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

19. INDEMNIFICATION
You agree to indemnify and hold harmless the Company, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, damages, liabilities, and expenses, including reasonable attorneys’ fees, arising out of or in connection with (i) your use or misuse of the Services, (ii) your breach of any provision of these Legal Terms, or (iii) your violation of any law or the rights of any third party.

20. SEVERABILITY
If any provision of these Legal Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable from these Legal Terms and will not affect the validity and enforceability of the remaining provisions.

21. ENTIRE AGREEMENT
These Legal Terms constitute the entire agreement between you and the Company regarding the use of the Services and supersede all prior and contemporaneous agreements, communications, and proposals, whether oral or written, between you and the Company.

22. USER DATA
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

24. SMS TEXT MESSAGING

Opting Out
If at any time you wish to stop receiving SMS messages from us, simply reply to the text with "STOP." You may receive an SMS message confirming your opt-out.
Message and Data Rates
Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan.
Support
If you have any questions or need assistance regarding our SMS communications, please email us at princess@edcovate.com or call at 706-489-9227.

25. CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

26. MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

27. AGREEMENT ON SERVICES
By engaging with EdCovate’s services, both parties acknowledge and agree that the scope of services provided is limited to educational consulting, advocacy support, and guidance. While we strive to empower families and educators with the knowledge and tools necessary to navigate the IEP process effectively, EdCovate does not guarantee specific outcomes, including the approval of IEP services or compliance from schools or other educational institutions.

Limitations of Services
EdCovate does not provide legal representation or advice. If legal concerns arise, such as noncompliance by a school or disputes requiring formal legal action, we strongly recommend seeking assistance from a qualified attorney. EdCovate's services are intended to supplement—not replace—legal counsel or advocacy provided by a licensed lawyer.

28. LIMITATIONS OF SERVICES
EdCovate does not provide legal representation or advice. If legal concerns arise, such as noncompliance by a school or disputes requiring formal legal action, we strongly recommend seeking assistance from a qualified attorney. EdCovate's services are intended to supplement—not replace—legal counsel or advocacy provided by a licensed lawyer.

29. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Email: princess@edcovate.com
Phone: 706-489-9227

Address: 1700 Northside Drive NW Suite A7 #1545, Atlanta, GA, 30318, United States

Terms of service.

Edcovate